FAQs
Frequently Asked Questions (FAQs)
1. What products do you sell?
We offer residential furniture including corner sectional sofas, U-shaped sectionals, sofa chaise configurations, and standard living room sofas.
2. Do you have a physical store?
Yes. Customers may visit our store at:
2625 Whittier Blvd, Los Angeles, CA 90023, United States.
Product availability in-store may vary.
3. How long does order processing take?
Orders are typically processed within 1–3 business days after payment confirmation. Processing time may vary depending on product availability.
4. How long does delivery take?
Estimated delivery time after dispatch is:
- Local (California): 2–5 business days
- Other U.S. locations: 3–7 business days
Delivery times may vary depending on location and logistics conditions.
5. Do you offer delivery or pickup?
Yes. Delivery options depend on location and product type. In-store pickup may be available for certain items.
6. Can I return a product?
Yes. Returns are accepted within 30 days of delivery, subject to conditions outlined in our Refund and Returns Policy.
7. What if my item arrives damaged or incorrect?
Customers should report any issues within 48 hours of delivery. Supporting details or images may be required for review.
8. How are refunds issued?
Approved refunds are issued to the original payment method. Processing times may vary depending on the payment provider.
9. What payment methods do you accept?
We accept standard payment methods available at checkout, including credit and debit cards.
10. How can I contact customer support?
Customers may contact us using the details below for order inquiries or support.
Contact Information
Business Name: 1 Stop 1 Shop Furniture
Address: 2625 Whittier Blvd, Los Angeles, CA 90023, United States
Phone: +1 213-771-5575
Email: support@1stop1shopfurniture.com